NHS Guidelines
NHS Emergency cases include: swelling, bleeding and trauma; pain is not classed as a dental emergency. If your crown or filling has come out, the next available appointment will be offered. Unfortunately toothache is not classed as a dental emergency.
NHS patients can also ring 111
If you are an NHS patient and we are closed. You can ring 111 for your dental emergency.
Dpas Patients
Dpas patients have priority booking, and we aim to see Dpas patients with a dental emergency on the day; or within the next few days.
Dpas patients also have access to the Worldwide Dental Emergency Assistance Scheme
Whilst a member of the dental plan, should you suffer a dental trauma, a dental emergency or be diagnosed with oral cancer you will be eligible to make a request for assistance from the Worldwide Dental Emergency Assistance Scheme. Ask reception for Details
If your request for assistance is accepted by the Scheme Manager
you will be eligible to receive benefit payments from the Scheme in the
following situations (up to the limits set by the Scheme and published
from time to time):
✓ The cost of dental treatment by any dentist up to a maximum of £10,000 for any one incident of dental trauma
✓ The cost of:
- emergency call-outs
- Pain relief or emergency temporary treatment
- A specified amount for each complete 24-hour period of hospitalisation wholly or partly under the care of a consultant who specialises in dental or maxillofacial surgery.
- A specified amount if you are diagnosed with oral cancer and this is the primary cancer site.
- You will also have 24 hour access to a worldwide dental emergency
helpline